What the call usually is
A breaker that trips is the tub telling you where current is going that it should not. We isolate each load — heater, pumps, blower, ozonator, light — and find the one leaking to ground. Most of the time it is the heater element or a wet connection.
Scope, plainly: we work from the spa disconnect to the tub. New circuits, panel work and the run from the house are an electrician's job, and we will tell you when that is what you need.
What owners describe on the phone
GFCI trips immediately
A dead short — usually a corroded heater element or water in a pump motor. Found by isolating loads one at a time.
GFCI trips after a few minutes
The heater, nine times in ten. Soft water etches the element until it leaks under load.
Trips in the rain
Water reaching a connection — the cord-end GFCI on a plug-and-play tub, the disconnect box, or the pack's terminal strip.
No power at the pack
A failed GFCI breaker, a loose neutral at the disconnect, or a transformer fuse. All tested from the breaker in.
How the visit runs
- A call half an hour before we arrive
- Diagnosis with a meter, then one written price you approve
- Water hardness and alkalinity checked and noted
- Special-order parts arrive the next business day in most cases
- If the tub is not worth fixing, we say so
Scope, plainly: the spa and what lives inside its skirt. New circuits, supply plumbing and setting new tubs go to an electrician or a dealer.